Skip to content

Privacy Policy

Last Updated: 01/04/2026

At OTT Arabia FZ-LLC, License No: 45003794 we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://ottarabia.com/) or use our services, including music and video distribution, AI solutions, and SaaS platforms.

1. Information We Collect

We may collect information about you in a variety of ways:

  • Personal Data: Voluntarily provided information such as your name, email address, phone number, and company details when you contact us, register for a service, or subscribe to our newsletter.
  • Content Data: Metadata, artist names, and media files you provide for distribution through our OTT and music platforms.
  • Technical and Usage Data: IP addresses, browser types, operating systems, and your interaction with our website (collected via cookies and tracking technologies).

2. Use of Your Information

We use the information we collect to:

  • Provide and manage our distribution and AI services.
  • Process payments and fulfill contractual obligations.
  • Improve our website’s functionality and user experience.
  • Communicate with you regarding service updates, technical notices, and marketing promotions (where permitted).
  • Comply with legal obligations and prevent fraudulent activities.

3. Data Sharing and Disclosure

We do not sell your personal data. We may share your information with:

  • Distribution Partners: Digital Service Providers (DSPs) such as Spotify, Apple Music, and YouTube to fulfill distribution requests.
  • Service Providers: Third-party vendors who perform services for us, such as payment processing (e.g., Stripe/PayPal/TAP), data analysis, and email delivery.
  • Legal Requirements: If required by law or in response to valid requests by public authorities (e.g., a court or government agency).

4. Data Security

We implement industry-standard security measures, including encryption and secure servers, to protect your personal information. However, please be aware that no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. International Data Transfers

As a global service provider based in the UAE, your information may be transferred to and maintained on servers located outside of your state or country. By using our services, you consent to these transfers.

6. Your Rights

Depending on your location (e.g., UAE Data Protection Law or GDPR), you may have the following rights:

  • The right to access or receive a copy of your data.
  • The right to rectify inaccurate or incomplete information.
  • The right to request the deletion of your personal data.
  • The right to opt-out of marketing communications.

7. Cookies and Tracking Technologies

We use cookies to enhance your experience. You can choose to set your web browser to refuse cookies, but some parts of the site may not function properly as a result.

8. Third-Party Websites

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external websites. We encourage you to read their privacy policies before providing any information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last Updated” date.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

  • Email: info@ottsol.com
  • Help Desk No: +971 521035350
  • Address: OTT Arabia FZ-LLC,  Level 702, Building 6, Emaar Square, Burj Khalifa Community, Dubai PO BOX 122347
  • Website:https://ottarabia.com/contact-us/